Rocksmith: Ubisoft Blunder Leaves Many Fans Unable to Play
The usual story of DRM issues stopping players who have legitimately bought copies of games from playing, today got a rather surprising twist. A shipping error at a Ubisoft supplier has left many PC gamers without activation codes, effectively meaning that they cannot play the game they have legally bought.
In frustration the gamers, who were mainly from mainland Europe, took to Ubisoft customer support forums where they were told that they needed to provide evidence that they had legally purchased the game before being supplied with a valid code. Obviously I know that Ubisoft are just covering their backs, but it adds yet another step that these legitimate customers shouldn’t have had to take.
By way of apology, Ubisoft have provided effected customers with some free DLC, the Guitarcade Timesaver, which allows instant access to the games mini-games.
It is mistakes like this that really make me question the future of hardcopies. That being said, I had to buy a hard copy of the Civ V extension Gods and Kings the other week, because of mistake made by Steam. I guess the digital market isn’t quite at a stage where it can fully replace disks.